Our Property Management Program is equipped to offer you the highest level of service at a competitive price you can afford without any guess work of the actual cost involved for utilizing our professional services. 

We have a 24/7 Real Live Person Hotline to capture Leads and Maintenance Requests, Online Payment Tools, and Phone Payment Systems to facilitate Rent Collection and expedite Owner Disbursements. Our timeliness and consistency help us overcome most obstacles that may complicate the success of a transaction, along with the utilization of Legal Forms through an Attorney experienced in Tenant & Landlord Law, we are able to get the desired results without having many times to resort to other legal means. SAVING you money is our number one priority, and we can do so by helping you stay at the forefront of the market with marketing syndication tools for ultimate visibility, minimize your legal risks, and maximize your income potential with a fast 24-72 hour turn-around time!

Advantages of our Program to Owners and Tenants:

·         Services outlined are all-inclusive only for managed accounts.

·         We guarantee our leasing fee for the term of one year. If the tenant vacates the home prior  

          to the end of the lease term we will pro-rate our leasing fee so you never pay more for your

          services during that year.

·         There are no per trip charges or hidden fees

·         We continue to manage properties during vacancy terms at no additional cost.

·         We have Full-Time Field Personnel visiting each property on a bi-monthly, quarterly, and as

          needed basis.

·         Exclusive vendors available 24/7 for emergency repairs, preventative maintenance, service  

          calls, and rent-readiness preparation.  

·         Third Party Validation System for all maintenance requests through a world class accredited

          answering service that is specifically tailored to handle property management service calls.  

          All calls are monitored, recorded, and with time validation to minimize liability and effectively

          track requests for repairs.

·         All property condition reviews are performed through a software program with GPS Tracking

          that notates the time of arrival and date of property visitations.

·         A professional report is generated automatically after each property visitation with multiple

          photos of various routine check points that will safeguard your investment. These reports will

          be sent within the month of completion to the owner via email.

·         We offer direct deposits into owners accounts through ACH transaction

·         We offer tenants the ability to pay online or over the phone 7 days a week.

·         We offer tenants pick-up payments if they are late with rents.

·         We do not charge tenants an administrative fee for using our services.

   Property Manager’s Responsibility:

• Timely rent collection efforts.

• A manager on call 24 hrs a day, 7 days a week, 365 days per year.

• Organizing keys for viewing, inspections and repair vendors.

• Writing and placing advertising in various media (see marketing plan)

• Collection of late rent through various means such as collection calls, visitations, and posting 3-Day Notices.

• Lease enforcement with tenants by serving 7-Day Notices.

• Hand deliveries of notices to tenants as necessary.

• Organizing maintenance repairs and quotes.

• Filing evictions “if” necessary.

• Attending court evictions “if” necessary

• Liaison with home owner of condo associations if applicable.

• Organizing utilities to be turned on and off when required.

• Conducting annual rent reviews.

• Periodic visual property reviews of the property to ensure lease compliance.

• Processing notices to vacate or to renew a lease term

• Liaison with insurance companies, when authorized.

• Conducting photo and written move-in / move-out property reviews.

• Lodging security deposit claims, (when necessary) in accordance with the Florida Landlord Tenant Laws, F.S. 83.

• Liaison with and assisting with sales brokerage firms.

• Constant ongoing training and cutting edge knowledge of our industry through the Board of Realtors and other means.

• Review how the tenant is complying with the terms of the lease agreement with regard to physical care of the property.  Perhaps repairs need to be made and charged back to the tenant.

• Determine any violation by tenants with regard to:
  1. Pets
  2. Additional People residing in property
  3. Yard maintenance
  4. Excessive trash in yards or property

• Identify and correct any noticeable safety issues, which present potential liability for you, the property owner.

• Identify necessary maintenance / repairs not considered priority and handle through normal work order procedures. These areas include:
  1. Tenant requests for repairs
  2. Plumbing repairs or water damage
  3. Electrical repairs
  4. Carpeting or flooring repairs
  5. Caulking repairs
  6. Other items as noted on annual property condition review

• Identify any potential capital improvement recommendations that the property owner will need for future consideration.  This could include replacement of old and / or defective:
  1. Carpets
  2. Appliances
  3. Plumbing fixture
  4. Heating and air conditioning
  5. Other floor coverings
  6. Cosmetic improvements

Our Leasing Services Include:

• Arranging, placement, recording and administering advertising and signage.

• Arranging, taking and saving photographs of your property.

• Creation and placement of property flyers.

• Uploading photos and property information to the various internet marketing sites.

• Arranging and conducting showing appointments with prospective tenants.

• Keeping property owner informed of the showings and rental activity.

• Administering lease applications and processing applications for tenancy.

• Tenant screening via credit reports, eviction searches, criminal background check, sex offender checks, verification of applicant. (Nationwide and Statewide Search)

• Negotiating the terms of the lease with prospective renters.

• Organizing the new lease agreement and conducting items necessary for new residency.

• Attending to the lease closing with tenants, processing of lease including general information and rules and regulations for new tenants.

• Register and activate the tenant’s rental payment system if it is a managed account.

       Administrative Duties:

• Attending to daily telephone, email and fax inquiries.

• Attending to correspondence

• Preparing calendar monthly statements for property owners and collating supporting information for the owner’s statement.

• Preparing annual year end income / expense statements & IRS 1099 Forms.

• Administering rent through escrow accounts.

• Direct deposit of owner funds through ACH transaction.

• Attending to payment of various property expenses.

• Copying / scanning of invoices.

• Regular follow up with maintenance contractors.

• Maintaining a 24/7 telephone hotline to capture all leads and handle emergency maintenance requests.

• Maintaining a professional office with the latest in technology and property management tools in our industry.